Data Deletion Instructions

Last updated: March 19, 2026

Dolphy respects your right to control your personal data. This page explains how to request deletion of any data associated with your account.

What Data We Store

• Account information: Your name, email address, and profile picture from Google sign-in.
• Credit balance and transaction history: Records of credit purchases and usage.
• Generated videos: Videos you created using our service.

Note: Chat conversations are stored locally on your device (in your browser's localStorage and IndexedDB). We do not store your chat data on our servers. You can delete this data at any time by clearing your browser data.

How to Delete Your Data

Option 1: Email Request

Send an email to support@dolphy.chat with the subject line "Data Deletion Request". Include the email address associated with your account. We will process your request and delete all server-side data associated with your account within 30 days.

Option 2: Delete Local Data

To delete chat data stored in your browser:

1. Open your browser settings.
2. Navigate to Privacy & Security > Clear Browsing Data.
3. Select Cookies and site data for dolphy.chat.
4. Confirm deletion.

What Happens After Deletion

• Your account and profile information will be permanently removed.
• Your credit balance and transaction history will be deleted.
• Any generated videos stored on our servers will be removed.
• You will no longer be able to sign in with the deleted account.
• Unused credits are non-refundable and will be forfeited upon account deletion.

Contact

If you have questions about data deletion, contact us at support@dolphy.chat. For more details on how we handle your data, see our Privacy Policy.